Fair practice code from CitiFinancial

CitiFinancial Consumer Finance India Limited ('CCFIL'), in pursuance of the directions issued by RBI for Non-Banking Financial Companies (NBFCs), has adopted the following code for fair practices while dealing with customers. The Fair Practice Code ('FPC') is intended to cover the following areas:
Applications for loans and their processing
Loan appraisal and terms/conditions
Disbursement of loans, including changes in terms and conditions
General provisions
Grievance Redressal mechanism

Corporate Governance Mission - Mission
Corporate Governance Structure - Structure
Ethics - Code of Conduct
Compliance & Control
Board of Directors
*Terms & Conditions Apply. All loans at sole discretion of CitiFinancial Consumer Finance India Limited. For details contact our Customer Service department.
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